Shipping Policy

Customers pay no standard-shipping fee on orders fulfilled by us.pandora.net to US destinations. Delivery under this storefront is limited to US addresses; destinations outside the country are not served. To avoid uncertainty about this condition, the responsibility is identified so customers can distinguish this rule from related policies.

Handling and Carrier Time

Our standard handling period is 1–2 business days, after which the parcel enters the carrier network. The expected carrier transit window is 4–6 business days following dispatch, subject to operational delays. To keep this requirement unambiguous, the relevant choice is explained so customers can act on it with confidence.

Cancellation and Applicable Taxes

Cancellation remains available only before shipment; later requests are governed by the Refund Policy, and legally required taxes are assessed at checkout. To state the operational expectation clearly, this requirement is framed so customers can act on it with confidence.

Shipment Visibility

Every shipment includes tracking details issued after the carrier accepts the parcel. Delivery exceptions, carrier damage, and tracking questions should be raised through support@charmbracelet.shop or (317) 283-3512 without delay. For customer clarity, the applicable limitation is identified so the explanation supports a fair and consistent outcome.

Deliverable Address Requirements

A complete and accurate United States address is required; contact us before shipment if an error is discovered. For consistent handling of customer requests, this requirement is framed so the requirement can be followed as written.

How to Reach the Merchant

The following information identifies the business operating this US storefront. To make the applicable process easy to follow, this paragraph is organized so the store can handle comparable requests consistently.

Merchant: us.pandora.net
Contact email: support@charmbracelet.shop
Phone: (317) 283-3512
Business address: 7 E Franklin St, Evansville, Indiana, 47711, United States