Customers may reach us.pandora.net about products, order status, tracking, delivery, exchanges, refunds, payment, or data-rights requests. To make this point easy to apply, this explanation is provided so the explanation supports a fair and consistent outcome.
Hours of Assistance
Our regular support schedule is Monday to Friday, 9:00 AM–5:00 PM in the store's confirmed timezone (America/Los_Angeles); after-hours messages receive attention the following business day. For day-to-day use of this policy, the responsibility is identified so the available process remains clear at the time it is needed.
Contact Channels
Customers can contact support@charmbracelet.shop or (317) 283-3512. Correspondence and default approved returns may be sent to 7 E Franklin St, Evansville, Indiana, 47711, United States, except when we issue different return directions. To make this point easy to apply, the available action is described so the explanation supports a fair and consistent outcome.
Faster Order Assistance
Providing the order number helps us locate a purchase. Orders may be cancelled before dispatch, while shipped orders follow the Refund Policy. For reliable order and support handling, the relevant choice is explained so this page remains useful during an actual order issue.
Business Information
The following information identifies the business operating this US storefront. To keep the merchant responsibility clear, the condition is stated so customers can locate the controlling detail quickly.
Business: us.pandora.net
Email address: support@charmbracelet.shop
Customer-service phone: (317) 283-3512
Street address: 7 E Franklin St, Evansville, Indiana, 47711, United States